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Terms of Service

Last updated: September 2, 2026. By using Know How, you agree to these terms.

1. Acceptance of Terms

By creating an account, browsing content, or otherwise using the Know How platform ("Know How," "we," or "us"), you confirm that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws. If you do not agree, you may not use the platform. These terms apply to all users, including viewers, creators, advertisers, and verified experts.

2. Eligibility

Know How is available to users 13 years of age and older. Users under 18 should use the platform with parental or guardian supervision, particularly for topics involving power tools, fire, electrical work, or other activities that carry inherent risk.

3. User Accounts

You are responsible for maintaining the security of your account and for all activity that occurs under it. You agree to provide accurate information when registering and to keep your profile information current. You may not share your account credentials with others or use another person's account without permission.

4. Community Rules

Know How is a community for everyone. By using the platform you agree to follow these rules. Violating them may result in content removal, account suspension, or a permanent ban.

No Harassment

Do not harass, bully, or intimidate other users. Treat everyone with respect.

No Nudity

No sexually explicit or nude content. This platform is for all ages.

No Obscenities

No profanity, vulgar language, or offensive material in comments or uploads.

No Spam or Scams

No spamming, phishing, fraudulent content, or misleading links.

No Dangerous Content

No content promoting illegal acts, self-harm, or dangerous activities without proper warnings.

No Hate Speech

No hate speech, discrimination, or slurs based on race, gender, religion, or identity.

No Impersonation

Do not impersonate other users, experts, or public figures. Verify your identity for badges.

No Copyright Violations

Only upload content you own or have permission to use. Respect intellectual property.

Violations are reviewed by our moderation team. Repeated or severe violations may result in permanent account suspension.

5. User Content & License

You retain full ownership of all content you create and upload, including videos, comments, badge applications, and profile materials. By posting content on Know How, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, display, perform, distribute, modify (for technical purposes such as format conversion and thumbnail generation), and otherwise use that content within the platform and in connection with the promotion of the platform. You may delete your content at any time. Upon deletion, this license will terminate within a commercially reasonable period, except to the limited extent that: (a) copies of your content remain in our backup, legal, or compliance retention systems; (b) your content has already been shared with or displayed to other users who may have cached or retained it; (c) your content has been incorporated into other platform features such as comments, replies, or notifications that reference it; or (d) retention is required by law or these Terms. You represent and warrant that you have all necessary rights to the content you post and that it does not violate these Terms or any third-party rights.

Legal Hold & Audit Logging

In certain circumstances — including when required by law, court order, or a legitimate investigation into illegal activity, harmful conduct, or serious violations of these Terms — Know How may place a legal hold on your content or account. While a legal hold is in effect, the affected content cannot be deleted by anyone, including you as the creator, until the hold is formally cleared by an administrator. This ensures that potentially relevant material is preserved for law enforcement, legal proceedings, or internal review. While a legal hold is in effect, the affected content is also hidden from other users — it will not appear in the feed, browse, or category pages, and other users who try to open it will see that it is unavailable. You (as the creator) and authorized administrators can still view the held content for review purposes.

Know How also maintains an audit log of certain administrative actions for security and compliance purposes. This includes records of content deletions, legal holds applied and cleared, and attempts to delete content that was under a legal hold (including who attempted the action and when). Audit logs are restricted to administrators and may be retained even after the related content or account is removed, to the extent permitted or required by law. You acknowledge that this logging is a necessary part of operating a trustworthy, legally compliant platform, and you consent to it as a condition of using Know How.

6. Badges and Verification

Badges are earned through demonstrated experience, education, or professional credentials. Life Experience badges are self-attested; Education and Profession badges require document verification. You agree to provide truthful information when applying for a badge and understand that fraudulent applications may result in badge revocation and account suspension. Badge levels evolve based on years of experience as determined by our verification process.

7. Subscriptions and Payments

Know How offers an optional ad-free subscription plan at $3.99 per month, billed through our payment provider, Base44 Payments (powered by Wix). By subscribing, you agree to the following terms:

  • Billing cycle: Your subscription renews automatically each month on the same calendar day you originally subscribed. Payment is charged to the payment method you provided at checkout.
  • Automatic renewal: Your subscription will continue to renew automatically until you cancel. You authorize us to charge your payment method for each renewal period until cancellation.
  • Cancellation: You may cancel your subscription at any time from your account settings or by contacting support. Cancellation takes effect at the end of the current billing period — you retain ad-free access until then. No further charges will occur after cancellation.
  • Refunds: Subscription payments are non-refundable except where required by applicable law. If you cancel, you will not be charged for the next billing cycle, but the current cycle's payment will not be prorated or refunded. If you believe you were charged in error, contact support within 30 days of the charge for review.
  • Price changes: We may change the subscription price with at least 30 days' notice. Any price change will take effect at your next renewal after the notice period. If you do not agree to the new price, you may cancel before the renewal date to avoid being charged.
  • Payment processing: All payments are processed by Base44 Payments. We do not store your full credit card or payment method details on our servers — they are handled securely by our payment provider.
  • Failed payments: If a renewal payment fails, we will retry. If payment cannot be completed, your ad-free access may be suspended until a valid payment method is provided.

8. Creator Monetization

Know How offers a creator monetization program for eligible creators. The following terms apply to creators who participate:

  • Eligibility: Monetization is unlocked when a creator has at least 100 followers and a verified badge. Know How reserves the right to modify eligibility criteria at any time. To activate monetization, creators must review and accept the Creator Monetization Agreement in the Creator Dashboard.
  • Revenue share — definition of "ad revenue": Creators receive 55% of net ad revenue attributable to their content, calculated monthly. "Net ad revenue" means gross amounts actually collected from advertisers for impressions and clicks on ads served alongside a creator's content, less refunds, chargebacks, advertiser nonpayment or bad debt, invalid or fraudulent traffic (as determined by our fraud detection systems), and applicable processing fees. The remaining 45% is retained by Know How to cover platform infrastructure, payment processing, and operational costs. If an advertiser's payment is reversed or not collected, the associated revenue is excluded from the calculation and any previously attributed earnings may be clawed back in a subsequent period.
  • Minimum payout threshold: Earnings accumulate in the Creator Dashboard and are eligible for payout once they reach a minimum balance of $25.00. Balances below this threshold carry over to the next billing period.
  • Payout timing: Payouts for qualifying balances are processed within 30 days of the end of each calendar month. Payouts are issued via Stripe Connect or another payment provider designated by Know How, based on the payout method and details the creator configures in their profile settings. Creators are responsible for providing and maintaining accurate payout information. Know How is not liable for delayed or failed payouts due to incorrect payout details provided by the creator.
  • Account closure and small balances: If a creator closes their account or has their monetization eligibility revoked, any balance below the $25.00 minimum threshold will be forfeited. Balances of $25.00 or more at the time of closure will be paid out within 60 days, unless the closure is due to fraud or serious violations, in which case the balance may be forfeited.
  • Content standards: Monetized content must comply with all Community Rules and platform guidelines. Content that is removed for violations may result in forfeiture of associated earnings.
  • Termination of monetization: Know How may suspend or revoke a creator's monetization eligibility at any time for violations of these Terms, fraudulent activity, or account suspension. Earnings accrued prior to suspension will be paid out unless the suspension is for fraud or serious violations.
  • No guarantee of earnings: Know How does not guarantee any minimum level of earnings. Revenue depends on factors including views, ad inventory, advertiser demand, and advertiser payment collection.
  • Tax responsibility: Creators are solely responsible for reporting and paying any taxes owed on their earnings. Know How may issue tax documentation where required by law.

9. Advertising and Sponsorships

Know How is supported by advertisements. Sponsored content appears in the feed and is labeled accordingly. Advertisers using the Advertiser Dashboard agree to the following terms in addition to all other applicable Terms:

  • Truthful advertising: All advertisements must be accurate, truthful, and not misleading. Advertisers must comply with all applicable federal, state, and local advertising laws, including FTC guidelines on endorsements and testimonials.
  • Prohibited content: Advertisements may not promote illegal products or services, weapons, tobacco, illicit drugs, deceptive financial schemes, sexually explicit content, or any content that violates our Community Rules.
  • Targeting restrictions: Advertisers may not target ads based on sensitive personal characteristics including race, religion, sexual orientation, health conditions, or other protected categories.
  • Landing pages: Advertisers are responsible for ensuring that their destination URLs are functional, safe, and accurately reflect the ad content. Know How is not responsible for the content of external advertiser websites.
  • Advertiser fees: Advertiser fees must be paid in full and current for ads to remain active. An advertiser badge is displayed on profiles only when the advertiser fee status is paid, except for admins and the platform owner who are exempt.
  • Liability: Advertisers are solely responsible for their ad content, claims, products, and any disputes arising from them. Advertisers agree to indemnify Know How against claims arising from their advertisements.
  • Removal rights: We reserve the right to reject, remove, or pause any advertisement at any time if we determine it is misleading, inappropriate, violates these Terms, or receives excessive user complaints.

10. Copyright & DMCA Procedure

Know How Essentials LLC respects the intellectual property rights of others. Per the DMCA, we will respond expeditiously to claims of copyright infringement on the Site if submitted to our Copyright Agent as described below. Upon receipt of a notice alleging copyright infringement, We will take whatever action it deems appropriate within its sole discretion, including removal of the allegedly infringing materials and termination of access for repeat infringers of copyright-protected content.

If you believe that your intellectual property rights have been violated by us or by a third party who has uploaded materials to our website, please provide the following information to the designated Copyright Agent listed below:

  • A description of the copyrighted work or other intellectual property that you claim has been infringed;
  • A description of where the material that you claim is infringing is located on the Site;
  • An address, telephone number, and email address where we can contact you and, if different, an email address where the alleged infringing party, if not we, can contact you;
  • A statement that you have a good-faith belief that the use is not authorized by the copyright owner or other intellectual property rights owner, by its agent, or by law;
  • A statement by you under penalty of perjury that the information in your notice is accurate and that you are the copyright or intellectual property owner or are authorized to act on the owner's behalf;
  • Your electronic or physical signature.

Know How Essentials LLC may request additional information before removing any allegedly infringing material. In the event we remove the allegedly infringing materials, we will immediately notify the person responsible for posting such materials that we removed or disabled access to the materials. We may also provide the responsible person with your email address so that the person may respond to your allegations.

Pursuant to 17 U.S.C. 512(c). Know How Essentials LLC designated Copyright Agent is:

Jonathan Bailey

CopyByte

3157 Gentilly Blvd Suite # 2254

New Orleans, LA 70122

Phone: 1-504-356-4555

Email: eleve-dmca@copybyte.com

11. Platform Intellectual Property

The Know How platform, including its name, logo, design, software, algorithms, badge system, content curation workflows, and all associated intellectual property, is owned by Know How and protected by copyright, trademark, and other applicable laws. Nothing in these Terms grants you any right to use the Know How name, trademarks, logos, or proprietary technology without our prior written consent. User-generated content remains the property of its respective creators as described in Section 5.

12. Third-Party Services

Know How integrates with and links to third-party services, including YouTube for video hosting, Base44 Payments for subscription processing, and AI providers for content generation and moderation. We are not responsible for the content, practices, or policies of these third-party services. Your use of third-party services is subject to their own terms and privacy policies. Know How disclaims all liability for any damage or loss arising from your use of third-party services accessed through or in connection with the platform.

13. Educational Content & Legal Disclaimer

Know How provides educational content for reference and informational purposes only. We use AI-assisted and community-driven moderation to review content, but we do not guarantee that every video, guide, or instruction posted on the platform is accurate, complete, or independently verified. "Verified" badges reflect the credential or experience verification of the badge holder — they do not mean that Know How has fact-checked every instruction or video that a verified user posts. We are not responsible for any damage, injury, or loss that may occur when following along with any content on this platform. Always use proper safety equipment, follow manufacturer instructions, and consult a qualified professional for tasks involving electrical, plumbing, gas, or structural work. By using Know How, you acknowledge that you do so at your own risk.

AI-Generated Content

Some content on Know How — including topic summaries, step-by-step guides, descriptions, and tutor responses — is generated or assisted by artificial intelligence. AI-generated content may be inaccurate, incomplete, or outdated. It is not professional advice and should not be relied upon as a substitute for guidance from a qualified professional. You should not rely solely on AI-generated content for safety-critical tasks, including but not limited to electrical work, plumbing, gas, automotive repair, medical or health decisions, financial decisions, or structural work. Content in particularly dangerous categories may carry additional warnings or require professional assistance — always verify critical information with a trusted, qualified source before acting.

14. Limitation of Liability

To the fullest extent permitted by law, Know How and its operators shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform or reliance on any content posted on it. We do not guarantee that the platform will be uninterrupted, error-free, or secure at all times. Our total aggregate liability for any claim arising from these Terms or your use of the platform shall not exceed the amount you paid us in the twelve months preceding the claim, or $10.00 if you have not paid us in that period.

15. Indemnification

You agree to indemnify, defend, and hold harmless Know How and its operators, employees, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the platform; (b) your violation of these Terms; (c) your violation of any law or third-party rights, including intellectual property rights; or (d) content you post or transmit through the platform. Advertisers are subject to this Section 15 in addition to the advertiser-specific indemnification in Section 9, and indemnification obligations under both sections apply where applicable. Know How reserves the right to assume the exclusive defense of any matter for which you are required to indemnify us, and you will not settle any matter without our prior written consent.

16. Account Suspension

We reserve the right to suspend or terminate accounts that violate these Terms, including the Community Rules. Suspensions may be temporary or permanent depending on the severity and frequency of violations. Users may appeal a suspension through the support ticket system.

17. Governing Law & Dispute Resolution

Governing Law

These Terms and any dispute arising from or relating to them shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict of law principles. The courts located in Louisiana shall have jurisdiction over any disputes arising from these Terms that are not subject to arbitration as described below.

Informal Dispute Resolution

Before filing a claim, both parties agree to first attempt to resolve the dispute informally by contacting the other party through our Support page. If the dispute is not resolved within 30 days of written notice, either party may proceed to arbitration or small claims court as described below.

Binding Arbitration

  • Administrator and rules: Any dispute, claim, or controversy that is not resolved informally and is not brought in small claims court shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect.
  • Initiating arbitration: A party initiates arbitration by submitting a written demand to the AAA and providing a copy to the other party. The demand must include the nature of the dispute, the relief sought, and the amount in controversy.
  • Fees: Know How will pay the AAA's filing and administrative fees for claims under $75,000. For claims of $75,000 or more, each party will pay its share of the AAA's fees as determined by the AAA rules.
  • Location and remote proceedings: Arbitration hearings shall be conducted in Louisiana, or remotely by video conference if both parties agree or if the AAA determines that remote proceedings are appropriate.
  • Small claims court: You may bring claims in your local small claims court if they qualify for small claims jurisdiction, so long as the matter is proceeding in that court and not in arbitration.
  • Class action waiver: Class action lawsuits, class-wide arbitrations, and representative actions are not permitted. Each party may bring or participate in claims only in its individual capacity.
  • Opt-out right: You may opt out of this arbitration agreement by sending a written notice to Know How through our Support page within 30 days of the date you first accept these Terms. The notice must include your name, email address, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in Louisiana courts as described above, and the class action waiver will not apply.
  • Severability: If any part of this arbitration section is found to be unenforceable, the remainder shall remain in full force and effect.

18. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of Know How after changes are posted constitutes your acceptance of the updated Terms. Material changes will be communicated through the platform or by email where applicable.

19. Contact

Questions about these Terms? Visit our Support page to submit a ticket and our team will respond within 24 hours. You can also visit our Privacy Policy or our Contact page.